Mazuma Mobile Reviews

Mazumamobile.com is renowned for its mobile device recycling services, offering customers a platform to sell their old phones, tablets, and watches. The company prides itself on its extensive testing process to ensure all personal data is wiped from devices before they are recycled. Customers are guaranteed the price quoted for their devices with no hidden fees, and the company offers same-day payment upon receipt of the device. Additionally, Mazuma Mobile provides a free data delete tool to help customers remove personal information from their devices. The service includes free postage, with loss and damage cover, and the company has been recognized with numerous awards for its recycling services and sustainable practices.

Mazumamobile.com offers customers a choice of three payment methods for their recycled devices: Cash (Cheque), Cash (Bank Transfer), or a Gift e-card. Once the company has received and checked the phones, they promise to make or post the payment on the same day, provided it's a weekday and the order is received before 2 pm. Payments are sent via 1st class post, and if a payment has not arrived within 5 days, it may have been lost in the post, in which case the customer can contact customer support for reissuance. For those opting for cheque payment, a lost cheque can be replaced, although a fee will apply to cover the bank's cancellation charge.

Mazumamobile.com provides a free shipping service for sending devices using a local DPD drop-off shop or by printing a free postage label from their website. For Tracked Returns, customers can post up to two phones or devices free of charge. If selling more than two devices, multiple sales can be arranged. The company recommends sending high-value units via Special Delivery for a fee to ensure delivery. Regarding returns, accessories or the original box should not be sent as they cannot be returned; however, chargers are needed for laptops, consoles, and smartwatches. If a device is sent via Special Delivery, the post office will supply a postal bag as part of the service. For orders of ten or more phones, a free courier drop-off or collection service is provided.

To sell an old phone to Mazumamobile.com, the process is straightforward and can be completed in a few simple steps. First, register the sale on the Mazuma Mobile website by searching for the specific device and locking in the quote. Next, pack up the device securely; a free sales pack is provided for convenience. Then, post the device using the provided free postage label or drop it off at a local DPD shop. Finally, once the device is received, fast payment is made on the same day, ensuring a quick and efficient transaction.